Return & Refund Policy

🌿 Return & Refund Policy

We want you to love your purchase from Sno All Natural. If you're not completely satisfied, we're here to help. Please read our return policy below.

✅ Eligibility for Returns

We accept returns within 30 days of the delivery date under the following conditions:

Items must be unused, unopened, and in original packaging
The product must be in resalable condition
You must have proof of purchase (order confirmation or receipt)

Unfortunately, we cannot accept returns on:

Opened or used products
Items marked as final sale
Gift cards or promotional items

🔄 Return Process

To initiate a return, please contact us at [insert support email] with your:

Order number
Reason for return
Photos (if item arrived damaged)

Once your return is approved, we will provide you with a return shipping address.

Note: Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

💸 Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days
Shipping charges are non-refundable
If your refund is late or missing, please check with your bank or credit card provider before contacting us

📦 Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos and a description of the issue. We’ll replace it or issue a full refund—on us.